Frequently asked questions

Roamza is a locally owned cleaning company based in Dallas, PA. We provide Regular (recurring) house cleaning, Signature Deep Cleaning, Move-In / Move-Out Cleaning, Airbnb & Vacation Rental Turnover Cleaning, Office & Commercial Cleaning and Post-Construction Cleaning. We also offer before and after party cleaning and home organization services.

We serve Luzerne, Lackawanna and Wyoming Counties in northeastern Pennsylvania, including Dallas, Shavertown, Harveys Lake, Kingston, Wilkes-Barre, Mountain Top, Pittston, Nanticoke, Scranton, Clarks Summit, Dunmore and Tunkhannock.

Use Fast Quote on our website to see an estimated cleaning price in under 15 seconds. You can also call or text (272) 203-3263. Office, post-construction and recurring Airbnb services are priced after a walkthrough or property review.

Yes. A $50 deposit is required to secure your booking. It is paid through the secure booking checkout.

Our response time promise is 15 minutes, and our teams are available 7 days a week.

Recurring cleaning is available weekly, bi-weekly, every 3 weeks or monthly. One-time deep, move-in/move-out and post-construction cleanings are also available.

Yes. Roamza Cleaning Services LLC is licensed, bonded and insured, and our cleaners are trained and background-checked.

No. Roamza is a locally owned company — not a franchise and not a call center. Our reputation is built one home at a time.

Yes. Add-ons include inside refrigerator, inside oven, interior windows, interior cabinets, detailed baseboards, blinds, ceiling fans, sofa vacuuming, organization and bed linen changes. Request them in advance; additional charges may apply.

Your satisfaction is guaranteed. Contact us by phone, text or email with the details and our team will review it with you.

Ask us about our first cleaning discount when you call, text or request your quote. Weekly spots are limited.

Detailed baseboards, doors and door frames, blinds, accessible ceiling fans and light fixtures, interior window frames and sills, cobweb removal, degreasing the range hood exterior, and cleaning behind and under appliances, beds and sofas when they can be moved safely.

A deep clean is a great first visit before recurring service, a seasonal reset, or a refresh for a home that needs extra attention — for example before hosting guests or after a busy season.

Yes. Ceiling fans, blinds, baseboards and doors and door frames are already included in Signature Deep Cleaning.

Yes. Inside refrigerator, inside oven, interior cabinets, interior window glass and other add-ons can be requested in advance; additional charges may apply.

Yes. Towels are reset as instructed, and linen changes are done when included in your property service agreement. Laundry service can be arranged depending on the property’s turnover needs.

Yes. We restock owner-provided toiletries, paper products, coffee and other guest essentials, and notify you when supplies are missing or running low.

After every departure our team performs a visual inspection and reports visible damage or maintenance concerns to the host.

Recurring turnover service starts with a walkthrough or property review so we can learn the setup, linen process, supplies and your specific instructions. Call or text (272) 203-3263 or request a quote online.

Removal of accessible construction dust, detailed dusting of walls and surfaces, trim, doors and baseboards, window sills, tracks and frames, empty cabinets and closets, countertops, sinks, bathrooms, detailed vacuuming and mopping, and removal of light adhesive residue when safe.

Large construction debris, hazardous materials, paint removal and hardened grout or cement removal are not included unless evaluated and approved in advance.

We do a walkthrough or project review first, then provide the final scope and price for your project.

Yes. We serve contractors, remodelers and homeowners across Luzerne County and nearby areas.